Thank you for using HealthVault. As of November 20, 2019, HealthVault will no longer be supported. Please see the notice you may have received.

If you have any questions, please reach out to HealthVault Customer Support.

Introducing two-step verification on HealthVault

As part of our commitment to high standards of security, we wanted to give you a heads-up that we will be turning on two-step verification on HealthVault starting next week. Two-step verification helps protect you by making it more difficult for someone else to sign in to your HealthVault account. It uses two different forms of identity: your password and a contact method. Even if someone else discovers your password, they’ll be stopped if they don’t have access to your contact method.

When you log in to HealthVault or open a HealthVault app, you will be asked to verify your identity via your contact method. You should have received e-mail notification of this change last month, and we will start rolling it out on Oct. 11.

Please verify you have a contact method enabled to ensure uninterrupted access to your HealthVault account. You can check by reviewing your settings here.

Contact our support team if you have any questions.